I have driven for Uber and Lyft now for over 4 years. That’s over 11,000 rides and 180,000 miles on my, once new, 2014 Hundai Elantra GT! . . . . an average of 180 miles each day I have driven in Santa Barbara and now San Diego.
So I have learned, it’s a little bit of an art to make the customer feel comfortable. At first, I had this predictable script I would go thru when they entered my car. It went something like . . .
Me: “Hey, welcome, welcome, welcome! What are you up to today?
Customer: “not much”
Me: “Oh, well do you like music”?
Customer: “Yeah, OK.”
Me: “Well, I am going to put some music on, and if you don’t like what I am playing – Please, Please, . . . . let me know.”
Well, since my wife passed away, I have made it a point to risk taking the initiative in conversations, even with someone I may only be with for 5 minutes and never see again. I just want to connect and try and help both our days to be better. So, since I am somewhat of an idea guy and I like games and music, I am now able to give the rideshare customer some options when they get in my car!
I now can say –
OK, What would you like:
“UberCashCab, UberPoolKaraoke or UberPoolDancing? OK, you chose to go with UberCashCab, where we play for real, authentic, make-believe cash!
First, I want to assure you that I am going to get you to your destination safely. Speak up if you have any concerns. OK?
Now, quickly these simple rules:
- We play head to head with trivia questions – I will start with San Diego trivia and then you give me a trivia question you feel very confident about!
- Starting bet is $1,000 in totally authentic make believe cash – then double or nothing.
Stay Tuned – Videos are Coming!